Our Commitment to Accessibility
Aura Crystals is committed to making our website's content accessible and user-friendly to everyone. We believe that shopping for beads, crystals, and jewelry-making supplies should be an inclusive and seamless experience for all of our customers.
Alternative Ordering Method
If you are experiencing any difficulty navigating our website or placing an order online, we are more than happy to assist you directly. You can email your order request to admin@auracrystals.com.
To help us process your order accurately and quickly, please include as much of the following information as possible for each item:
- Manufacturer
- Manufacturer Part Number
- Size
- A brief description of the item
Security Note: For your safety, please never include your credit card information in an email. Once we receive your item list, we will build your order and email you a secure checkout link to safely complete your payment.
What We Are Doing
To fulfill our commitment, we are continually taking steps to improve our website, www.auracrystals.com. We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. These guidelines explain how to make web content more accessible for people with disabilities and more user-friendly for everyone.
We regularly scan our website to identify and fix potential accessibility issues, and we strive to ensure our site is compatible with modern screen readers and keyboard navigation.
We Welcome Your Feedback
If you are having difficulty viewing or navigating the content on this website, or notice any content, feature, or functionality that you believe is not fully accessible to people with disabilities, we want to hear from you.
Please reach out to our Customer Service team using the following methods:
- Email: admin@auracrystals.com
- Phone: 1-888-213-9484
- Mailing Address: PO BOX L, Greenfield, NH 03047
Please provide a description of the specific feature you feel is not fully accessible or a suggestion for improvement.
We take your feedback seriously and will consider it as we evaluate ways to accommodate all of our customers and our overall accessibility policies. Additionally, while we do not control our third-party vendors (such as specific Shopify apps), we strongly encourage them to provide content that is accessible and user-friendly.
This statement was last updated on 3-2-2026.
