Customer Service
New Page 1 U.S. Returns We strive to do our best to ensure every customer is happy with their purchase. 1. We place tracking free of charge on all U.S. shipments. 2. If tracking shows the package was lost or not delivered we will reimburse your full purchase. 3. If your crystal(s) arrive broken simply take a photo email it to robert@auracrystals.com of the damaged item(s) and we will refund your purchase price of all broken items. (if we feel the item is salvageable we may request it returned to us at our cost). 4. If you are not happy with your purchase for any reason simply place it back in the original shipping box/envelope and return it to: Robert Gueydan 28 Rocky Ln. Greenfield, NH 03047 We will refund your purchase price. Sorry we do not refund shipping costs. |